During Federal holiday periods, changes or cancellations must be received 5 days in advance of your confirmed sit. Federal holidays in 2019 are New Years Day, MLK Day, President's Day, Easter (non federal holiday rate applies,) Memorial Day, 4th of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day. Sitters work from 7am to 9pm daily and from 5am to 11:30pm during our peak holiday season. Federal holiday surcharge rates apply. $7 for the weekend leading into the holiday and $12 on the holiday.
There is a $25 travel charge if we come to your home for a meet and greet and you aren't home and forgot to cancel within 3 hours of your appointment.